I'm a senior product designer. My work sits one level above the screen — in the stakeholders, workflows, and politics that decide whether what ships actually gets used.
That's the pattern across every engagement: a room full of people with different, often conflicting, priorities, and no shared direction yet. Aligning seven partner organizations behind one roadmap for CGIAR's AI Hub, building a network of design practitioners across 12 research centres, running a live prompting workshop for scientists who've never touched an AI tool — different rooms, same job.
I use AI where it earns its place: first-pass research synthesis, and getting a rough idea to a working prototype in days instead of weeks. It doesn't replace the research or the judgment call after — everything ships human-reviewed.
Four things stay constant regardless of domain — healthcare, international research and NGO work, enterprise SaaS, field operations:
Early enterprise SaaS work — dashboard and workflow design for a B2B reporting tool, first exposure to designing around messy internal processes rather than clean user flows.
Moved into healthcare product design — clinician-facing tools, where the real constraint was never the interface but the shift-change handoffs around it.
Field research for low-connectivity, low-literacy contexts — usability testing that had to work offline, in the field, not in a lab.
Multi-partner NGO programme design — the direct precedent for the stakeholder-alignment work now underway at CGIAR.
Real, current engagement — aligning 13,000+ scientists across 80 countries and 12 research centres to trust AI tools. Full case study linked from Selected Work.
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